Plus Smoke Shop

Plus Smoke Shop in Killeen has built a real name for itself, and it shows in how often people come back. The selection gets called out again and again as one of the better lineups in town, and the store itself stays clean and easy to shop. What really keeps people driving in, some from well outside Killeen, is the staff.

The ladies who work the counter get mentioned constantly for being warm, quick to laugh, and genuinely helpful, the kind of crew that remembers faces. Arnold, the manager, has become something of a fixture here too, with regulars specifically asking for him by name because he takes the time to actually walk you through what you're looking for instead of rushing you out the door. One longtime customer said they make the trip just for the smiling faces, which tells you something about the vibe.

It's not universal praise across the board. A few folks have run into friction over vape exchanges, particularly when a disposable stopped working shortly after purchase, and there's been talk of one employee who rubbed some customers the wrong way. Worth knowing, but it's clearly the exception rather than the rule, since the shop still pulls a strong reputation overall and plenty of loyal, years-long customers who keep coming back.